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Mon, Sep 30|
Dealing with Difficult People
Enroll by Sept. 23, 2024
Time & Location
Sep 30, 2024, 12:00 AM – Oct 11, 2024, 12:00 AM
About the event
- Use a seven-step process to deal with difficult employees.
- Learn to diffuse potential disruptions caused by difficult people.
- How to separate the problem from the person.
- Using agreement to frame a solution.
- Articulate how attitudes and actions impact others.
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