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Mon, Oct 16
|Online
Active and Empathetic Listening
Enroll by Oct. 9, 2023 Two Week Course
Time & Location
Oct 16, 2023, 12:00 AM – Oct 27, 2023, 11:50 PM
Online
About the event
LEARNING OBJECTIVES
- How to listen with the purpose of understanding the speaker's point-of-view.
- Learn to connect with the other person’s experience without losing yourself.
- Listen without judgment or bias.
- Provide support and encouragement rather than advice or criticism.
- Avoid defensive reactions when communicating.
- Understand how emotions may impact the delivery of a message.
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